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Menu issue on Lifecoach Child theme website

1 year, 11 months ago razzhosting
Participant

Hi there!

We’ve been tasked with looking after a client’s website that was built using the LifeCoach Child theme which mentions is by ‘Themes2go’.

I’m having an issue with their primary menu which I was hoping I could get some help with.

Up until now they have only had a single layer menu which has worked fine, but they just asked to create some sub-menus.

If I add a sub-menu, it shows like the following:

https://prnt.sc/pTFtiK2fi6cL

As you can see, the sub-menu under ‘Our Services’ is permanently expanded.

I can re-add the sub-menu for testing if need be. I’ve removed it for now as it makes the website look broken.

Does support have a direct email/channel that I can provide further private details to?

Thanks!
Chris

1 year, 11 months ago razzhosting
Participant

Hello? Can anyone from the themes2go team help?

1 year, 11 months ago themes2go
Keymaster

Hello there,
Andrea here from Themes2go Customer support.

You can send a message to themes2go@gmail.com including:

– website admin url
– admin username
– admin password
– brief description of the issue to be fixed

Once received we will check if support is still available and then support you with your requests.

Thanks,
Andrea

1 year, 11 months ago razzhosting
Participant

Hi Andrea,

Thank you. I have sent you an email.

Chris

1 year, 11 months ago themes2go
Keymaster

Thanks Chris

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